Javier Designer Resources Return Policy
Returns and Exchanges
For items purchased through our website, Javier Designer Resources will handle returns or exchanges for damaged, incorrect, or unwanted products within 90 days of delivery. Please inspect your items upon arrival and contact us at support@jdrsourcing.com to report any issues and obtain a Return Merchandise Authorization (RMA) number.
Return Process
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Contact Us: Before returning any product, contact us at support@jdrsourcing.com within 90 days of delivery to get an RMA number. Returns without prior authorization will not be accepted.
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Prepare Your Return: Ensure that items are returned in their original, unused condition with all packaging and components included.
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Ship Your Return: You will be responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance.
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Inspection and Credit: All returned items will be inspected upon arrival. If the product is found to be in acceptable condition, a replacement or credit will be issued.
Additional Information
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Shipping costs are non-refundable.
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Damaged or incorrect products reported within 90 days will be replaced once the issue is confirmed.
Javier Designer Resources is committed to ensuring your satisfaction. If you have any questions about our return policy, please don't hesitate to contact us.
